Empower Your Entire Organization with Canada’s Leaders in Agile, Scrum, Kanban, SAFe and LEAN

BERTEIG works with the world’s most ambitious people and companies on the planet, fueling their businesses with faster delivery of higher quality work from a happier workforce.

BERTEIG Agile Consulting is uniquely designed for leaders and company stakeholders who are committed to solving real human and organizational challenges. Through close collaboration, our consulting includes systematic assessments and careful analysis paired with real-world recommendations from Canada’s most respected and experienced Agile, Scrum, Kanban, SAFe, and LEAN consultants.

BERTEIG Agile Coaching is contract and is to help teams and middle management of teams to apply methods such as Scrum, Kanban, OpenAgile and Extreme Programming, as well as team-level function in a SAFe release train.

Our Mission

Transforming people, process and culture through the power of REALagility.

BERTEIG Agile Coaching

BERTEIG offers agile coaching and agile consulting support for organizations going through enterprise agile transformations and agile adoptions. Our consultants have multiple years of experience each working with agile methods including Scrum, Kanban and SAFe. We can provide you with daily-rate agile coaches at the team, management or leadership level. These coaches will work within your existing transformation program or help you build your program from the ground up. Achieve REAL Agility with our help.

You’re in Good Company


Bruce Power
Capital One
Equitable Life of Canada
Fresh Books
Integra Technologies
London Life
Loyalty One
World Vision


The BERTEIG Agile Experience.

BERTEIG Agile consultants deliver results that transform your organization with new thinking, innovations, and strategies rather than simply supporting and enhancing traditional methods. Agile frameworks allow organizations to deliver business value quickly. The benefits of these frameworks are clear: projects are more profitable, easier to deliver, and provide transformational change at the organizational level.

Assessment Track

Real Agility coaches provide a comprehensive set of recommendations after in-depth consultation and evaluation. These recommendations focus on strategies to double the productivity of the organization and achieve enterprise Agility.

Delivery Track

Real Agility coaches support staff teams to boost their creativity, inspire their innovation, improve the quality of results, increase their engagement and advance their productivity using a transformative team development approach.

Management Track

By accompanying a cohort of mid-level managers to learn the techniques, to develop new skills and to apply them directly, experienced Real Agility coaches ensure the organization sustains its progress into the future.

Leadership Track

Real Agility coaches support leadership teams to develop good strategic management skills through systematic culture change to ensure that critical success factors are managed by the people who wield both the authority and influence necessary to succeed. Learn more in this video series.

BERTEIG Agile Consulting Results

Business Results

  • Strategy & Vision
  • Time-to-market
  • Productivity and efficiency
  • Project quality
  • Project profitability
  • Market competitiveness

Organizational Happiness

  • Customer satisfaction
  • Employee Engagement
  • Processes and tools
  • Creativity and innovation
  • Corporate culture

BERTEIG Agile Consultants

Our goal: Help teams become self-sufficient to deliver higher quality products, services and projects faster
Forbes Benning

Forbes Benning Agile Coach and Trainer

Professional Scrum Master I + II (PSM I and PSM II), Professional Scrum Product Owner I (PSPO I)
Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO)
Team Kanban Practitioner (TKP), Kanban Management Professional (KMP)
AWS Architect, Project Management Professional (PMP), Certified SAFe Agilist (Leading SAFe)
Bachelor of Arts (History) from the University of Western Ontario

Forbes Benning began using the Agile philosophy in 2008 and wonders how he ever lived without it. Now Forbes wants to share that knowledge and experience with other teams. He has experience consulting, coaching, facilitation and team building in large enterprise settings. With a focus on methods such as Scrum, Forbes is committed to helping transform people, process and culture in organizations.

Forbes was active in helping projects succeed for 10 years before becoming a PMP in 2005. He then received certification as a ScrumMaster® in 2008. He is dedicated to sharing this knowledge to help other teams succeed.

Forbes has worked as a ScrumMaster to assist teams in their adoption of Scrum. He has also assisted firms in the financial, gaming and automotive sector with their Agile transformations, including Agile teamwork, Agile project and product management, and Agile consulting and training at the executive level.

Forbes has been a long-time volunteer with the PMI-SWOC. He managed the organization of the regional PMI conference in 2009 and 2010.

Now he is also working on enterprise cloud transformation and has become an AWS Architect (Amazon Web Services) to help with customer journeys.

Select Client List:

Certent, CIHI (Canadian Institute of Health Information), City of Toronto, Finastra (D+H), Government of Ontario, Great West Life, Intuit Canada, Kijiji (eBay), Nutreco, SafeNet, ScotiaBank, Seneca College, TD Canada Trust, Upstream Works, PPI, CoreSolutions, Mostly Digital, Diamond L Healthcare Software Solutions, Gilchrist Games, PMI-SWOC, Autodata, The Ontario Association of Community Care Access Centres, The Ontario Ministry of Environment

Certifications and Accreditations:

Professional Scrum Master I + II (PSM I and PSM II), Professional Scrum Product Owner I (PSPO I)
Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO)
Team Kanban Practitioner (TKP), Kanban Management Professional (KMP)
AWS Architect, Project Management Professional (PMP), Certified SAFe Agilist (Leading SAFe)
Bachelor of Arts (History) from the University of Western Ontario

Experience Summary

Over 23 years helping projects succeed

Over 11 years experience helping teams adopt Scrum and other Agile methods

5 years of experience training teams and organizations on Scrum

Testimonials / References

“I thought the class was great with Forbes providing real world examples and experiences.” – Product Manager

Mishkin Berteig

Mishkin Berteig President and Co-Founder

Enterprise Certified Scrum Trainer, SAFe Program Consultant
Leadership Circle Profile Certified, Master of OpenAgile
BSc, University of Saskatchewan Computational Science

Mishkin Berteig has been training, coaching and consulting for organizations since 1995. Mishkin co-founded BERTEIG in 2004. Mishkin is committed to helping individuals, teams and organizations to transform their way of working and achieve Real Agility.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods to Agile methods (Extreme Programming, Scrum, Lean, Kanban, OpenAgile). Mishkin has helped with culture change, change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices. Mishkin is a co-author of the Real AgilityProgram, BERTEIG’s solution for organizations to achieve higher levels of organizational agility.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 10000 people in Canada and abroad. Courses have been as short as three hour intro-style and as long as five day boot-camp-style, and audiences have ranged from junior team members to senior executives. Mishkin has been a Certified Scrum Trainer since 2005 and is the longest-standing CST in Canada.

Mishkin maintains a popular blog, Agile Advice, with hundreds of articles about agile methods. Mishkin is also the author of two books “Agile Advice” and “I Am Not a Great Leader”.

Select Client List:

  • Banking: Scotiabank, RBC, BMO, TD Canada Trust, CIBC, HomeTrust, Capital One, Charles Schwab, Key Bank
  • Energy/Resources: Schlumberger, Bruce Power, Suncor Energy, Geosoft
  • Insurance: Great West Life, Liberty Mutual, Equitable Ins., Empire Life, Economical Ins. Grp.
  • Telecom: Ericsson, Blackberry, Siemens, Telus, Rogers, Bell, Nortel
  • Media: Globe and Mail, Shaw Media, ZU, Canoe.ca, CBC, Glacier Media, Post Media, TV Ontario, Comcast
  • Loyalty: LoyaltyOne, AIMIA, Points.com, Empathica
  • Technology: Adobe, Blueprint, Freshbooks, Intuit, Irdeto, Kijiji, MyPlanet Digital, OpenText
  • Education: Xello/Career Cruising, Desire2Learn, Queens University, University of Guelph
  • Government: Goverment of Canada, Government of Ontario, City of Fort McMurray,
  • Other: App Annie, Modernizing Medicine, Trader.ca, D+H, Workopolis, 407ETR, British Counsel, PHH, Ganz, RWDI

Certifications and Accreditations:

Certified Scrum Trainer®, Path to CSP Educator®, CSP-PO, CSP-SM, SAFe Program Consultant

Leadership Circle Profile Certified, Master of OpenAgile, Team Kanban Practitioner

BSc, Computational Science


An engaging, thorough look at best practices behind true product ownership and working within Scrum. Expert instruction that was never boring and full of insightful learnings. It goes without saying that Mishkin knows his stuff, and is eager to teach Real Agility and Scrum to the world. – Matthew Parkinson, Director of Digital Product Management, Investors Group/ IGM Financial 2019

Mr. Berteig is a wonderful trainer and presenter of the materials covered. His experience in leading discussions around the various concepts and facilitating exercises used to feel the effect of Scrum were appropriate in relation to the audience’ prior experience and knowledge of the topic. – Simonne Cormier, Training Development and Coordinator, Veterans Affairs Canada, 2019

Experience Summary

  • Over 20 years practising, managing and coaching Agile Process and Development
  • Over 11 years experience teaching Scrum (and Agile) in a classroom
  • Over 8 years experience applying Agile outside of technology environments



Support independent publishing: Buy this e-book on Lulu.
…or from the iBookStore!


Support independent publishing: Buy the Agile Advice e-book on Lulu.
…or from the iBookStore!
…or from Amazon!



Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

Travis Birch

Travis Birch Partner, Accredited Kanban Trainer, Principal Consultant

Accredited Kanban Trainer (AKT)
Kanban Coaching Professional (KCP)
Kanban Management Professional (KMP)
SAFe Program Consultant (SPC4)
Certified Scrum Professional (CSP)
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
Professional Scrum Master (PSM1)
Certified Agile Leader (CAL1)
Master of OpenAgile

In 2007, Travis’ classical ballet career was ended by injuries. He figuratively fell off the stage and into a Scrum class. He began his new career as an apprentice Scrum trainer under the mentorship of Mishkin Berteig. That soon lead to training and consulting engagements with the likes of Blackberry and Royal Bank of Canada. He would go on to lead engagements with the Government of Ontario, LoyaltyOne and Telus.

Travis has over a decade of hands on experience helping leaders and organizations achieve business agility, fitness and survivability, customer focus, service-orientation, sustainability, flow of customer value and continuous improvement. Provides pragmatic, evidence-based advice and employs data-driven and humane methods and techniques that enable people and organizations to evolve their own solutions and processes towards success in their own unique business contexts.

Travis considers Kanban’s systematic yet humane approach to evolving organizations a key differentiator to other organizational change approaches. Travis brings curiosity, enthusiasm, respect and empathy to his work as a trainer and consultant.

Select Client List:

  • Banking: Scotiabank, BMO, RBC, CIBC, TD, Hometrust
  • Insurance: Great West Life, Sun Life, The Economical Insurance Group, Alberta Motor Association
  • Other Financial: CapitalOne, Mastercard, Healthcare of Ontario Pension Plan, LPL Financial, Zomaron
  • Loyalty: Loyalty One, Aimia
  • Telecom: Telus, Bell Canada, Blackberry (RIM)
  • Charitable: Sick Kids Foundation, World Vision Canada
  • Trader.ca, Canadian Tire, Honda Canada, DealerTrack, Government of Ontario, Bruce Power, MyPlanet Digital, Platinum Edge

Certifications and Accreditations:

Accredited Kanban Trainer (AKT), Kanban Coaching Professional (KCP), Kanban Management Professional (KMP)
SAFe Program Consultant (SPC4)
Certified Scrum Professional (CSP), Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO)
Professional Scrum Master (PSM1)
Certified Agile Leader (CAL1)
Master of OpenAgile


“Authenticity and passion is at the core of Travis as a person—qualities that transfer into making him a fantastic Agile Coach. Travis connects with people, understands them and sees their strengths, and is able to bring people to be their best. I have had the privilege to work with Travis as my Agile Coach on an extremely challenging Agile organizational transformation. I could not have asked for a better partner, giving me relevant advice and perspective when I needed it and kicking my… when I needed that too. If you are looking for help or to accelerate your journey as an Agile organization, you should connect with Travis.” – Martin Aziz, Director Agile Practices & Business Transformation, PMO, LoyaltyOne, 2018

“I recently took my Kanban System Design and Kanban Management Professional certifications with Travis as the instructor. His deep understanding of the topics, clear presentation and excellent support throughout the class made the learning experience enjoyable and has made me confident I truly understand 100% of the content. I would recommend him highly as an instructor and as a consultant because of his knowledge, communication skills and his ability to reason things through to solutions that make sense.” – Jim Bennet, Agile and Lean Siz Sigma Strategist, Manager, 2017


Jerry Doucett

Jerry Doucett VP Training Services, Senior Consultant and Instructor

SAFe® Program Consultant, Project Management Professional
Scrum Alliance® Registered Education Provider, Certified Scrum Professional
Certified Scrum Master, Certified Scrum Product Owner, Certified Scrum Developer
Kanban Management Professional, Prosci ADKAR® Change Management Professional
B.A.A, HONS, Applied Geography, Economics Minor, Ryerson University

Jerry Doucett is an Agile transformation advisor with over 25 years of hands-on experience in software and process development initiatives. Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.

For over a decade Jerry has been supporting Agile transformation strategies. On numerous occasions he has served as an integral coach, mentor, advisor and team member on several enterprise transformation leadership teams including several companies with over 50,000 employees.

Jerry has developed and delivered Agile training for over 2,500 people in Canada and abroad. He has been teaching private Scrum classes under license for Jeff Sutherland and Scrum Inc. since 2016. His tailored materials include everything from introductions to advanced role-focused topics, and target audiences from junior team members to senior executives at multinational corporations. He has contributed many blog and online articles over the last few years, and his latest book (published October 2018) is “The Scrum Master Guide to Choosing Retrospective Techniques”.

Select Client List:

  • RBC Royal Bank of Canada, TD Bank, Royal Trust, Scotiabank, BMO
  • GFSA, London Life Insurance, Great West Life Insurance, Canada Life
  • Carbonite (EVault), Deloitte, TELUS, Canadian Tire, Pitney Bowes
  • LoyaltyOne (AirMiles Corporation), Sick Kids Foundation
  • MapInfo Corporation, ESI Canada, DigiMap, ExtenSys, General Motors
  • Hydro One, Toronto Hydro, North York Hydro, SPL Worldgroup

Certifications and Accreditations:

Accredited Kanban Trainer, Licensed Scrum Trainer, Kanban Management Professional

Scrum Alliance® Registered Education Provider, Certified Scrum Professional

Certified Scrum Master, Certified Scrum Product Owner, Certified Scrum Developer, Professional Scrum Master I

SAFe® Program Consultant, Project Management Professional

Prosci ADKAR® Change Management Professional

B.A.A, HONS, Applied Geography, Economics Minor, Ryerson University

Experience Summary

  • Over 25 years in software and process development initiatives
  • Over 15 years of applying project management practices
  • Over 9 years assisting organizations to leverage Agile and Lean approaches
  • Over 7 years assisting enterprise Agile transformations


“I wanted to acknowledge Jerry for his support and mentorship as he was pivotal as I on boarded to a new role within a new department and new Scrum team; a team newly formed and new to Agile. Jerry supported the team through training including User Story Writing and Agile estimation workshops among many. During team lift off Jerry identified that both road map and product backlog were missing from ‘delivering value’ stream and as a result we saw a team with constantly changing focus, a large number of product responsibilities and a lack of clarity on priorities. The Scrum process does facilitate changing priorities, but it doesn’t help the team adapt. This was an extremely challenging experience but a tremendous learning opportunity for me as I had guidance and gained key insights from this experienced Agile Enterprise Coach. I am fortunate to have been able to rely on Jerry’s leadership, experience and coaching. Thank you!” – Angeline Lim, Program Implementation Manager at Loyalty One


2018 – The Scrum Master Guide to Choosing Retrospective Techniques

Book Cover - The Scrum Master Guide to Choosing Retrospective Techniques

(Currently only available on Lulu.com in ePub format.  Click the image for more information.)


Kanban Case Study” – 20190121 – Private Event

Pedram Malek

Pedram Malek Technical Consultant

BSc. in Computer Sciences
Certified Scrum Developer
Certified Scrum Master
Certified Product Owner
Kanban Management Professional

Pedram has been developing software for over 10 years in a variety of industries and learning to apply Agile principles. Pedram trains and coaches Agile teams to strive for technical excellence using Agile practices to deliver high quality software. Pedram helps teams build technologies that focus on customer’s needs and are responsive to market conditions.

Pedram directs the development of BERTEIG’s core technology that supports our vision and strategy. When he is not training or coaching you can probably find him designing and building software using the Mongo Express ReactJS Node.js (MERN) framework.

Pedram joined BERTEIG in February 2017.

Certifications and Accreditations

  • Certified Scrum Developer, Certified Scrum Master, Certified Product Owner
  • Kanban Management Professional, Team Kanban Practitioner, Certified SAFe Agilist
  • BSc. in Computer Sciences

Selected Client List

  • Automotive: SCI Marketview, Carfax, Trader.ca
  • Financial Services: CIBC, Scotiabank
  • Other: CIHI (Canadian Institute of Health Information), Bell Media, Infor

Experience Summary

  • 12 years experience delivering technical solutions
  • 6 years experience leading teams
  • 4 years experience applying Agile engineering techniques
David Sabine

David Sabine Senior Consultant

Scrum Alliance® Registered Education Provider & EST, CSP, CSD, CSPO, CSM
OpenAgile Process Facilitator, PMI-Agile Certified Practitioner
B.Ed., M.M. Arizona State University
James Steele

James Steele Senior Consultant

Accredited Kanban Trainer®, Kanban Coaching Professional Masterclass® (KCP) Graduate,
Kanban Management Professional® (KMP), Team Kanban Practitioner (TKP),
Certified Scrum Practitioner, Certified ScrumMaster® (CSM), Senior Consultant at Berteig

James is a seasoned Entrepreneur and Management Consultant with over two decades of information technology and business operations experience in the public and private sectors. James is recognized for his ability to work with organizations in helping them attain their objectives using incremental, evolutionary process, and systems change methods.

His exceptional business acumen and experience have been continuously called upon by companies looking to improve their business and build enterprise software systems. He has a proven track record for successfully managing and coaching teams that deliver enterprise software systems using Agile principles, the Kanban Method, and the Scrum Framework

James is passionate about working with leaders and teams to help them foster a mindset of continuous improvement that is founded upon values of integrity, trust, and respect.

James holds the prestigious Accredited Kanban Trainer designation from Lean Kanban University.

Select Client List:

Scotiabank, BMO, TELUS, Royal Canadian Mint, City of Ottawa, K.C. Enterprises, Great-West Life, Fresh Air Educators, Microsoft, Canada Post, the Department of National Defense

Certifications and Accreditations:

Accredited Kanban Trainer®, Kanban Coaching Professional Masterclass® (KCP) Graduate,
Kanban Management Professional® (KMP), Team Kanban Practitioner (TKP),
Certified Scrum Professional, Certified ScrumMaster® (CSM)

Experience Summary

  • Over 20 years experience working with managers in organizational development
  • Over 7 years in the executive-level position of Chief Technology Officer (CTO)
  • Over 3 years working as a mentor assisting organizations achieve the benefits of Agile


“I thoroughly enjoyed Kanban System Design. It was a fantastic two day session and James is a great teacher! He made the class fun, never a dull moment, well-paced and I learnt a lot. Really looking forward to the second course now. Really good stuff.” – Phillipa Flynn, Continuous Improvement Lead, BMO

“James Steele is very knowledgeable and has a lot of experience in answering the wide variety of questions that were asked by the members who were present at the course. I would like to do another course with him if I get an opportunity.” – Shermin Bhimani, Sr. Scrum Master, TELUS

David Vicentin

David Vicentin Agile/Lean Consultant, Interim VP of Finance

David is a Lean Six-Sigma Master Black Belt and process consultant with experience growing consulting businesses. David joined BERTEIG in July of 2017.

David Vicentin has delivered Operational Excellence and Agile implementation for the past 15 years as a management consultant.  His clients come from diverse industries in North America, South America and Europe.

Working at different organizational levels from operatives to senior management, his focus is to achieve sustainably higher results.  David has trained, mentored and coached thousands of people for many businesses, with a focus on increasing personal performance for coaches and improving their business environment, overall.  David is a consultant, coach, facilitator, and trainer at all organizational levels.

As an Industrial Engineer, Master in Economics and Finance and Master Black Belt in Lean Six Sigma, his ability to evolve people results in service delivery which increases value, reduces cost and improves both quality and productivity for his clients.

Facilitator of more than 250 projects using DMAIC, DMADV, RCA, Kaizen, FMEA and SCRUM, he focuses on cost reduction, quality and productivity improvements, cash flow improvement and customer satisfaction.

David has lead projects and workshops in materials/logistics, manufacturing, purchases, finance, sales, R&D and information technology areas.  David specializes in Productivity Techniques, Management Systems and, Finance focused to increase business results.

David coordinates and leads projects in many countries as he is fluent in English, Portuguese and Spanish.

David joined BERTEIG in July 2017.

Select Client List:

  • Financial Services: HSBC, Mastercard, Scotiabank, Great West Life
  • Automotive: Rolls Royce, Trader.ca, Alberta Motor Association (AMA)
  • Healthcare: Sick Kids Foundation, Canadian Institute for Health Information (CIHI)
  • Other: Coca-Cola, LoyaltyOne, SITA

Certifications and Accreditations:

  • Team Kanban Practitioner (TKP), Kanban Management Professional (KMP)
  • Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO)
  • Lean Six Sigma Master Black Belt (LSSMBB), Design Thinking Trainer (DTT)
  • Leadership Circle Profile (LCP), Agile Certified Practitioner (PMI-ACP)
  • BSc. Production Engineering (POLI-USP), Master in Finance and Economics (Fundacao Getulio Vargas – FGV)

Experience Summary:

Over 15 years’ experience in design and delivery training Lean Six Sigma and Agile Methods.


“Derived from the fact that our organization has approximately 100,000 employees, it is an organization with a lot of structure, processes, protocols, therefore the projects carried out have long and bureaucratic project flows, however, due to needs and priorities we challenge ourselves to be able to perform a disruptive technological tool, with the objective that thousands of our employees are empowered and have a virtual library of contents and information that will help them to fulfill their roles.
With this Agile accompaniment we have broken paradigms, in this specific project, Agile techniques (Scrum) has given us the necessary support to convince employees that change of mentality, mainly with a collaboration approach, incremental deliveries, better way in the form of negotiation with internal clients, external (suppliers) and the most important thing as we do from day 1 more tangible results.
Thanks to Coach David we have found the right paths in the way that intervenes and guides us promptly in the project.” (translated from Spanish) – Andrés L Nava, Talent Development Leader, Coca-Cola

Curious? It Begins with Berteig.

Connect with David Vicentin today to discuss your organizations unique needs.

David Vicentin
Agile/Lean Consultant, Interim VP of Finance
Call Us 1-800-215-2314