CSM Certified
16 PDUs | 16 SEUs
Scrum Alliance® exam fee is included
2-year membership with Scrum Alliance®
2 free books, note journal, estimation cards & more...
Registered Education Provider with Scrum Alliance® and PMI®

Upcoming Certified ScrumMaster® (CSM)

  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    06 to 07 NOV 2018 - Toronto - Jerry Doucett & Mishkin Berteig

    C$1395.00 Register Now Only 17 Spots left!

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation with Scrum Alliance® by successfully completing this training and the online exam that is taken after the workshop (you will receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    16 PDUs | 16 SEUs
    2-year membership with Scrum Alliance®
    2 free books, estimation cards and more
    CSM exam fee included with registration
    REP with Scrum Alliance® & PMI

    [Hall 3]

    Location:

    Pantages Hotel: 200 Victoria St, Toronto, ON M5B 1V8

    Date:

    06 to 07 NOV 2018 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    Senior Consultant
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    President and Co-Founder
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    27 to 28 NOV 2018 - Toronto - Petra Skapa

    Early-bird Discount! C$1395.00 C$1185.75 Until 29-Oct-2018 Register Now

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation with Scrum Alliance® by successfully completing this training and the online exam that is taken after the workshop (you will receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    - 16 PDUs | 16 SEUs
    - 2-year membership with Scrum Alliance®
    - 2 free books, estimation cards and more
    - CSM exam fee included with registration
    - REP with Scrum Alliance® & PMI


    [Porter Room]

    Location:

    Courtyard Marriott; 475 Yonge St, Toronto, ON M4Y 1X7

    Date:

    27 to 28 NOV 2018 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainer:
    Petra Skapa

    Petra Skapa


    Certified Scrum Trainer® (CST)
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    04 to 05 DEC 2018 - Toronto - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1395.00 C$1185.75 Until 05-Nov-2018 Register Now

    This 2-day course provides the foundations to be an effective Scrum Master. Achieve Certified ScrumMaster® (CSM) designation with Scrum Alliance® by successfully completing this training and the online exam that is taken after the workshop (you will receive the link directly from Scrum Alliance®).

    The Certified ScrumMaster® course is normally the recommended entry point to the practice of Scrum and is a prerequisite to more advanced certifications: A-CSM®, CSP-SM®.

    16 PDUs | 16 SEUs
    2-year membership with Scrum Alliance®
    2 free books, estimation cards and more
    CSM exam fee included with registration
    REP with Scrum Alliance® & PMI

    Location:

    Pantages Hotel: 200 Victoria St, Toronto, ON M5B 1V8

    Date:

    04 to 05 DEC 2018 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    Senior Consultant
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    President and Co-Founder
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    19 to 20 DEC 2018 - Toronto - Jerry Doucett & Mishkin Berteig

    Early-bird Discount! C$1395.00 C$1185.75 Until 20-Nov-2018 Register Now

    As a Registered Education Provider with the Scrum Alliance®, this 2-day course provides the foundations to be an effective Scrum Master.

    Achieve Certified ScrumMaster® (CSM) designation with the Scrum Alliance by successfully completing this course and the exam.

    16 PDUs | 16 SEUs
    Scrum Alliance® exam fee is included
    2-year membership with Scrum Alliance®
    2 free books, note journal, estimation cards & more...
    Registered Education Provider with Scrum Alliance® and PMI®

    Location:

    Pantages Hotel: 200 Victoria St, Toronto, ON M5B 1V8

    Date:

    19 to 20 DEC 2018 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainers:
    Jerry Doucett

    Jerry Doucett


    Senior Consultant
    About Trainer
    Mishkin Berteig

    Mishkin Berteig


    President and Co-Founder
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    15 to 16 JAN 2019 - Toronto - Petra Skapa

    Early-bird Discount! C$1395.00 C$1185.75 Until 17-Dec-2018 Register Now

    As a Registered Education Provider with the Scrum Alliance®, this 2-day course provides the foundations to be an effective Scrum Master.

    Achieve Certified ScrumMaster® (CSM) designation with the Scrum Alliance by successfully completing this course and the exam.

    16 PDUs | 16 SEUs
    Scrum Alliance® exam fee is included
    2-year membership with Scrum Alliance®
    2 free books, note journal, estimation cards & more...
    Registered Education Provider with Scrum Alliance® and PMI®

    Location:

    DoubleTree by Hilton; 108 Chestnut St, Toronto, ON. M5G 1R3

    Date:

    15 to 16 JAN 2019 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainer:
    Petra Skapa

    Petra Skapa


    Certified Scrum Trainer® (CST)
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    20 to 21 FEB 2019 - Toronto - Petra Skapa

    Early-bird Discount! C$1395.00 C$1185.75 Until 22-Jan-2019 Register Now

    As a Registered Education Provider with the Scrum Alliance®, this 2-day course provides the foundations to be an effective Scrum Master.

    Achieve Certified ScrumMaster® (CSM) designation with the Scrum Alliance by successfully completing this course and the exam.

    16 PDUs | 16 SEUs
    Scrum Alliance® exam fee is included
    2-year membership with Scrum Alliance®
    2 free books, note journal, estimation cards & more...
    Registered Education Provider with Scrum Alliance® and PMI®

    Location:

    DoubleTree by Hilton; 108 Chestnut St, Toronto, ON. M5G 1R3

    Date:

    20 to 21 FEB 2019 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainer:
    Petra Skapa

    Petra Skapa


    Certified Scrum Trainer® (CST)
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    12 to 13 MAR 2019 - Toronto - Petra Skapa

    Early-bird Discount! C$1395.00 C$1185.75 Until 11-Feb-2019 Register Now

    As a Registered Education Provider with the Scrum Alliance®, this 2-day course provides the foundations to be an effective Scrum Master.

    Achieve Certified ScrumMaster® (CSM) designation with the Scrum Alliance by successfully completing this course and the exam.

    16 PDUs | 16 SEUs
    Scrum Alliance® exam fee is included
    2-year membership with Scrum Alliance®
    2 free books, note journal, estimation cards & more...
    Registered Education Provider with Scrum Alliance® and PMI®

    Location:

    DoubleTree by Hilton; 108 Chestnut St, Toronto, ON. M5G 1R3

    Date:

    12 to 13 MAR 2019 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainer:
    Petra Skapa

    Petra Skapa


    Certified Scrum Trainer® (CST)
    About Trainer
  • Certified ScrumMaster® (CSM) badge

    Certified ScrumMaster® (CSM)

    09 to 10 JUL 2019 - Toronto - Petra Skapa

    Early-bird Discount! C$1395.00 C$1185.75 Until 10-Jun-2019 Register Now

    As a Registered Education Provider with the Scrum Alliance®, this 2-day course provides the foundations to be an effective Scrum Master.

    Achieve Certified ScrumMaster® (CSM) designation with the Scrum Alliance by successfully completing this course and the exam.

    16 PDUs | 16 SEUs
    Scrum Alliance® exam fee is included
    2-year membership with Scrum Alliance®
    2 free books, note journal, estimation cards & more...
    Registered Education Provider with Scrum Alliance® and PMI®

    Location:

    Pantages Hotel: 200 Victoria St, Toronto, ON M5B 1V8

    Date:

    09 to 10 JUL 2019 (2 days)

    Time:

    08:30 AM to 05:00 PM (EST)

    Trainer:
    Petra Skapa

    Petra Skapa


    Certified Scrum Trainer® (CST)
    About Trainer

As a Registered Education Provider with the Scrum Alliance®, this 2-day course provides the foundations to be an effective Scrum Master.

Achieve Certified ScrumMaster® (CSM) designation with the Scrum Alliance by successfully completing this course and the exam.

BERTEIG is also a Registered Education Provider with the Project Management Institute® (PMI).

Praise for BERTEIG
Certified ScrumMaster® (CSM) Training

I enjoyed every aspect of the Berteig's CSM training. The course not only introduced me to Scrum within the two day period, it also gave me a chance to interact and network with other professionals while learning.

Manager, September 2018

Absolutely met my needs. The instructors were informative, excited to be there/presenting; open to adjusting schedule based on classroom needs; available during breaks for one-on-one interactions.

Senior Manager, QA Testing, September 2018

I was so glad that I decided to take this course. The insights received were very useful and practical. Looking forward to implementing some of the values and practices learned.

Scrum Master, September 2018

Instructors are highly energetic and have a strong understanding of the concepts.

Business Transformation Consultant, September 2018

Great insights and advice on how to effectively implement Scrum in our teams.

Education Content Creator , January 2018

I’ve become a truly cross-functional team member now after training.

Application Developer, January 2018

The class provides some very important techniques and deep understanding in a very easy and joyful way. Highly recommended.

Testing Manager , January 2018

Did not expect to enjoy the course however it was very informative and well organized. I learned a lot and can apply it to my everyday work at my employer! Great teachers.

Senior Project Manager, January 2018

Thanks to both Jerry and Mishkin who are both very good agile coaches; in just two days my knowledge increased and solved some of the questions I had around Scrum...I was able, in just 16 hours, to master the fundamentals and reasoning behind why things are structured the way they are, and also reflect and spot deficiencies in my current work processes. For that Thank you.

Project Manager , January 2018

Going with Berteig was the right decision. The real life examples that were cited during the classroom sessions were of great help.

Scrum Master, January 2018

The Scrum training was amazing, I would strongly recommend Berteig trainings. Very well organized, on time, very detailed with real life scenarios and how to address various challenges. Also what is amazing is they want to hear client's feedback and areas for improvement which means they actually practice what they preach in 'Scrum.

Project Coordinator , January 2018

The Berteig CSM course tapped into my knowledge of scrum and taught me concepts I didn't know before. Learning is a gift and I am glad I took this course!

Product / Project Manager , January 2018

Passionate instructors in a setting with intelligent peers. Worth attending!

Director, January 2018

Jerry and Petra provided a wonderful insight to the Agile world. The course was fun, interactive and entertaining.

Independent Consultant, January 2018

Instructor's acumen and understanding of SCRUM was superb. The course is very well structured, providing a lot of pertinent information and practical exercises, without overwhelming the student. Punctuality was superb and it really added to the positive experience. Best two day course I have ever attended.

Project Manager / Consultant , December 2017

I am happy to let you know that I passed the CSM® test today. I really enjoyed your class and it cleared up some big misconceptions I had, plus provided some harsh truths about Scrum. The simulation you have in the class was so close to reality and how humans interact and behave...Everyone was expecting detailed lectures and theory, and this has actually been a breath of fresh air, because reality is harsh and far, far away from theory. I have used simulation and facilitation before with my team, but I will tap into this new experience to do even more with them. Thank you for all the reference materials, and the books.

Director, Quality Assurance , December 2017

I found this training highly engaging, valuable, and it's completely worth it.

Senior Business Analyst , December 2017

Best class ever - no slides, real experience.

Project Manager, December 2017

Berteig did an amazing job explaining the concepts of scrum. I love the interaction of the teams. Fantastic course!

Senior Business Analyst , December 2017

Mishkin is a very knowledgeable scrum coach.

Senior Project Manager, December 2017

The course was very effective...I loved the high energy, interesting discussions and good laugh we had throughout the course.

Software Developer, December 2017

This course is a must for anyone interested in the future of Agile (processes).

Rate Analyst, December 2017

David was a pleasure to learn from and the information shared in the class is valuable.

Marketing Manager, December 2017

A highly engaging course taught by an experienced and passionate scrum professional.

Lead, November 2017

I highly recommend taking the course. Excellent way of coaching.

President, November 2017

Thoroughly enjoyed the experience and gained a lot of insights about use of SCRUM Agile framework.

Owner , November 2017

Very engaging learning experience. The group work was intense! And sooo applicable to the real-world.

Director of Project Management , November 2017

This was an intense, dynamic, and very engaging introduction to Scrum that made the framework easily accessible and understandable - despite the fact that I am not a software professional.

Principal, November 2017

I found the CSM course insightful, interesting and challenging. I highly recommend the class.

Senior Director / PMO, October 2017

Great course for the future of product delivery.

Program Lead, November 2017

The team at Berteig Consulting are the real industry leaders in providing agile knowledge and I learned so much during the duration of this course.

Senior Business Analyst, November 2017

felt a strong need to acquire the knowledge of the fundamentals so that I could help correct the misrepresentations of agile in my company. I believe strongly in the framework and it's relevance and as such feel obligated to defend it fiercely.

Infrastructure / Application Change Manager , November 2017

felt a strong need to acquire the knowledge of the fundamentals so that I could help correct the misrepresentations of agile in my company. I believe strongly in the framework and it's relevance and as such feel obligated to defend it fiercely.

Infrastructure / Application Change Manager , November 2017

Excellent...I would highly recommend this course for anyone trying to learn the agile framework. 10/10!

Publishing Manager , November 2017

The team provided a well organized classroom environment that was optimal for learning and my confidence moving forward as a Scrum Master.

Product Owner , November 2017

The team provided a well organized classroom environment that was optimal for learning and my confidence moving forward as a Scrum Master.

Product Owner , November 2017

The hands-on approach made learning agile principles effortless.

Project Manager , November 2017

Extremely helpful in understanding the role of ScrumMaster to activities and discussions. Gave an insight of what was being done wrong and right at my current workplace where scrum is the process being followed.

QA Deputy Scrum Master , November 2017

Great course, great instructor willing to iterate to improve, much like the concepts taught.

Software Developer , November 2017

Excellent training and insights from experienced coaches.

Project Manager , November 2017

Great insight into scrum and few of the best QA sessions attended so far.

PMO Lead, November 2017

Left a very clear vision of what agile should be.

QA Manager, November 2017

I was very pleased to hear insights on the challenges of the ScrumMaster role and responses to those challenges from multiple senior practitioners within the Berteig team.

Project Lead, November 2017

Terrific course.

Director , October 2017

I love so much about Scrum and I will definitely execute this.

Analyst , October 2017

This was a great course with an awesome interactive activity which allowed me to appreciate what the developers on my team go through when new requirements are thrown at them.

Agile PM, October 2017

Very informative and valuable for all people to understand continuous improvement and learning.

Team Member , October 2017

Great, engaging course that 'threw us in the deep end' (in a good way!) on day 1 to teach the basics, then layered on more with instructor/class discussions on day 2. I'll highly recommend it to colleagues.

Scrum Master, October 2017

Great team work and autonomy, with solid materials, guidance and candid feedback from the BERTEIG trainer.

Director, Consulting, October 2017

Great team work and autonomy, with solid materials, guidance and candid feedback from the BERTEIG trainer.

Director, Consulting, October 2017

Great lively course with lot of interaction. You are not a spectator but an actor to the session.

Senior Project Manager, October 2017

I found the CSM course insightful, interesting and challenging. I highly recommend the class.

Senior Director / PMO, October 2017

Learning Outcomes

By successfully completing this course you will be able to:

  • Remove obstacles that prevent teams from achieving high-performance.
  • Enable a team to follow the Scrum process to deliver great products and continuously improve their quality.
  • Describe Scrum to others including the roles, meetings, artifacts & principles.
  • Identify the environments in which the application of Scrum would lead to excellent results.
  • Describe how the Scrum Framework is based on empirical process.
  • Fulfill the requirements of the Certified ScrumMaster® (CSM) program.

Agenda

  1. Welcome & Introductions
  2. In-Depth Simulation
    • About Product Vision
    • First Sprint
    • Retrospective
    • About Sprint Backlog
    • Product Backlog Items
    • Tasks
    • Sprint Two
    • Retrospective
    • Estimation
    • Calculating ROI
    • Prioritization
    • Velocity & Release Planning
    • Burndown Charts
    • Sprint Three
    • Retrospective
  3. Scrum Framework Overview
    • The Scrum Process
    • Rules of Scrum
    • Improving Quality
    • Scrum Is / Is Not
    • Scrum Team vs. Not Scrum Team
    • Definition of “Done”
  4. The ScrumMaster Role
    • Qualities of a ScrumMaster
    • Removing Obstacles
    • Mapping the ScrumMaster Role to Traditional Roles
  5. Graduation
    • What Did You Learn?
    • Certification
    • Feedback Forms

About Your Instructors

Mishkin Berteig

Mishkin Berteig President and Co-Founder

Canada's Best Known & Longest-Standing Certified Scrum Trainer®
Mishkin Berteig leads, mentors, trains and coaches teams and organizations, managers and executives. Mishkin helps organizations become more effective by using methods such as Scrum, Extreme Programming (XP), OpenAgile® and Lean. These methods present the best balance between chaos and bureaucracy; they allow human creativity and problem-solving to flourish in the service of tangible corporate and organizational goals.

Mishkin has over 20 years of professional experience with Agile methods. Mishkin publishes articles and thoughts about agile on Agile Advice. Mishkin has trained people from Canada, the United States, India, China, the Middle East and Europe. Mishkin Berteig is President and co-founder of BERTEIG.

Mishkin Berteig has been training, coaching and consulting for organizations adopting Agile since 2001.  Mishkin co-founded Berteig in 2004.  Mishkin is committed to helping individuals, teams and organizations apply Agile to transform their way of working.

Mishkin has assisted organizations of all sizes to make the transformation from traditional methods to Agile methods (Extreme Programming, Scrum, Lean, OpenAgile®).  Assistance includes Agile culture change, Agile change management, executive management coaching, Agile management, Agile product, project and operations management, Agile teamwork and Agile engineering practices.

Mishkin has developed and delivered Agile training both in public and in-house seminars for over 5,000 people in Canada and abroad.  Courses have been as short as three-hour intro-style and as long as five-day boot-camp-style, and audiences have ranged from junior team members to senior executives.  Mishkin has been a Certified Scrum Trainer (CST) since 2005.

Mishkin maintains a popular blog, Agile Advice, with hundreds of articles about agile methods.

Experience Summary

  • Over 20 years practising, managing and coaching Agile Process and Development
  • Over 11 years experience teaching Scrum (and Agile) in a classroom
  • Over 8 years experience applying Agile outside of technology environments

Publications

2018


Support independent publishing: Buy this e-book on Lulu.
…or from the iBookStore!

2014


Support independent publishing: Buy the Agile Advice e-book on Lulu.
…or from the iBookStore!
…or from Amazon!

 

Presentations

Leadership Agility – Luck, Love and Truthfulness” – 20181011 – Agile North Meetup

Agile Architecture Master Class” – 20180515 – Private Client

Scrum vs. Kanban vs. ADKAR vs. Kotter – Which Is Best For You?” – 20171031 – Global Scrum Gathering Dublin

Real Agility for Everyone” – 20170921 – Private Client

Doubling Productivity with Real Agility” – 20170613 – Project Management Institute SWO Chapter

Launching Agile Teams – The Skills Matrix” – 20161114 – Toronto Agile Conference

David Sabine

David Sabine Senior Consultant

Scrum Trainer, Product Developer, Dad, Musician, TEDx Speaker
David Sabine has more than 15 years' "in-the-trenches" experience using methods like Scrum, Rapid Application Development, OpenAgile®, Kanban, Lean Startup, and Extreme Programming.

David helps organizations disassemble bureaucracy and decentralize decision-making so talented staff can deliver greater value to their customers and users. He works with people to help them discover the balance among vision, direction and execution.

David's career highlights the intersections of business, technology, education and innovation. David joined the BERTEIG team in 2015 and has quickly become one of Canada's most sought-after Scrum Trainers.

David’s professional career highlights the intersections of business, technology, media and education.

David is a seasoned Agile practitioner, guest lecturer at Ivey School of Business, a TEDx speaker, and an experienced product developer.  He has significant in-the-trenches experience using Agile methods with product development teams and service groups – including Scrum, Kanban, LeanUX, and OpenAgile.

David provides expertise and practical recommendations across the spectrum of an organization, from business leaders and teams to market.

David is committed to helping transform people, process and culture in organizations.  David joined BERTEIG in 2015 and is a contributor to our Scrum Team Assessment product.

Experience Summary

  • Over 9 years using Scrum and other Agile methods with teams.
  • Over 22 years developing software.
  • David regularly delivers BERTEIG Certified ScrumMaster® and Certified Scrum Product Owner® courses as well as foundational training seminars related to Kanban, OpenAgile, and Lean methods.
Jerry Doucett

Jerry Doucett Senior Consultant

Jerry Doucett is an Agile transformation advisor with over 25 years of hands-on experience in software and process development initiatives.  Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.

Jerry Doucett is an Agile transformation advisor with over 25 years of hands-on experience in software and process development initiatives. Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.

Since 2010 Jerry has been supporting Agile transformation strategies. On numerous occasions, he has served as an integral coach, mentor, advisor and team member on several enterprise transformation leadership teams including two companies with over 50,000 employees.

Jerry has developed and delivered Agile training for over 1,600 people in Canada and abroad.  His tailored materials include everything from introductions to advanced topics by role and are for audiences from junior team members to senior executives at multinational corporations.

Experience Summary

  • Over 25 years in software and process development initiatives
  • Over 15 years of applying project management practices
  • Over 9 years assisting organizations to leverage Agile and Lean approaches
  • Over 7 years assisting enterprise Agile transformations

Publications

2018 – The Scrum Master Guide to Choosing Retrospective Techniques

Book Cover - The Scrum Master Guide to Choosing Retrospective Techniques

(Currently only available on Lulu.com in ePub format.  Click the image for more information.)

 

 

 

 

 

 

 

 

Forbes Benning

Forbes Benning Agile Coach and Trainer

Certified ScrumMaster, Certified Scrum Product Owner, Project Management Professional (PMP) Certified SAFe Agilist (Leading SAFe)
Forbes Benning began using Agile methods in 2008 and wonders how he ever lived without it. Now Forbes wants to share that knowledge and experience with other teams. Forbes has experience consulting, coaching and facilitating in large enterprise settings and in team building. With a focus on Agile methods, Forbes is committed to helping transform people, process and culture in organizations.

Forbes Benning began using Agile methods in 2008 and wonders how he ever lived without it. Now Forbes wants to share that knowledge and experience with other teams.

Forbes has experience consulting, coaching, facilitating and team building in large enterprise settings. With a focus on Agile methods, Forbes is committed to helping transform people, process and culture in organizations.

Forbes Benning has helped projects succeed for 10 years before becoming a PMP in 2005. He then got certified as a ScrumMaster in 2008. Now he is dedicated to sharing this knowledge to help other teams succeed.

Forbes has worked as a ScrumMaster to assist teams in their adoption of Scrum. He has also assisted firms in the financial, gaming and automotive sector with their Agile transformations.

Assistance includes Agile teamwork, Agile project and product management, Agile consulting at the executive level and training.

Forbes has been a long-time volunteer with the PMI-SWOC.  He managed the organization of the regional PMI conference two years in a row in 2009 and 2010.

Experience Summary

Over 21 years helping projects succeed

Over 8 years experience helping teams adopt Scrum and other Agile methods

3 years of experience training teams and organizations on Scrum

Curious?

Register for an upcoming Certified ScrumMaster® (CSM) course

Additional Benefits

All attendees receive a deck of Estimation Cards and the instructor often brings extra. Each deck includes 4 sets, therefore most Scrum teams need 2 or 3 decks. Please let us know if you’d like more and we will be sure to bring more decks for your team.

agile-advice-book-cover-138x177

You’ll receive a free electronic copy of Mishkin Berteig’s book ‘Agile Advice’.

This is a collection of the best articles from the AgileAdvice with additional commentary, updates, and 3 exclusive articles written just for the book.

Attendees also receive a book ordered from Amazon from our list of recommended reading.  You will choose a book at the end of the course, which is a complimentary gift from BERTEIG because we encourage continuous learning!

berteig-notebook

All attendees also receive a complimentary spiral-bound journal with lined paper and zipper pocket.

You can use it to take notes during the class and to record your Agile learning journey beyond the classroom.

Common Questions

  1. Q: Prices are in what currency?
    A: Canadian dollars. 
  2. Q: What methods of payment do you accept?
    A: Visa, Mastercard and American Express. We do not invoice for training. Under special circumstances we can also accept wire transfers, personal cheques, cash, PayPal and purchase orders. Please contact accounting@berteig.com for special payment arrangements.
  3. Q: I need to cancel my place due to… what do I do about it?
    A: If your request to cancel is made ten (10) business days prior to the Learning Event, then you will be issued a refund and your spot will be made available for someone else. Please contact accounting@berteig.com with the order number you wish to have refunded. Within ten (10) business days, no refund is possible for any reason, but we will offer you a spot in a future class at 50% of the normal list price (no other discounts will apply). In the rare case of family or medical emergencies, please contact sales@berteig.com as soon as you can and we will work with you to find a suitable solution.
  4. Q: I need to change the course date I am registered for due to… what do I do about it?
    A: As with cancellation, if your request to change dates is made ten (10) business days prior to the Learning Event, then you can be moved. Please contact sales@berteig.com with your name, current course date and requested new course date.Within ten (10) business days, no changes are possible for any reason, but we will offer you a spot in another class at 50% of the normal list price (no other discounts will apply). In the rare case of family or medical emergencies, please contact us as soon as you can and we will work with you to find a suitable solution.
  5. Q: Can I send someone else in my place?
    A: Yes. You are welcome to change the registration information for a spot at a Learning Event at any time. Please contact sales@berteig.com with the details including your own registration information and the full name, email address and phone number of the person who will attend in your place. There is no charge for such a change.
  6. Q: I found “the same” course for less… will you give me a discount?
    A: No. You have registered for a premier learning event, not a clone of some other course.
  7. Q: Do you ever offer discounts?
    A: Yes. Everyone who attends one of our Learning Event is given a discount code to use on other courses or to pass along to coworkers, associates, family and friends. Also, if you belong to an organization that sends more than 5 people to our training courses, you may be eligible for our Loyalty Program. The more people attending our training, the higher the discount available. Please contact us at sales@berteig.com to find out more.
    Also, we offer “Early Bird” discounts on some Learning Events. We encourage you to register early to take advantage of this offer.
  8. Q: What if I register, then later discover a Loyalty Program discount was applicable. Can I get the discount applied retroactively?
    A: Yes, you can. Please contact accounting@berteig.com with your order number for which you would like the discount applied and your Loyalty Program coupon code.
  9. Q: Is your training tax deductible and can I get a T2202A slip?
    A: No, our training is not eligible for tax deductions. We do not give T2202A slips. T2202A slips are usually issued from Post Secondary Education Institutions like a college or university. We are not such an institution. Purchasing our training is more like purchasing a book or a ticket to an event.
  1. Q: How do I get ScrumMaster Certification (CSM)?
    A: The Scrum Alliance organizes this certification. Full details can be found at http://www.scrumalliance.org/pages/CSM. We offer the training component of the Certified ScrumMaster program in both our public Learning Events as well as an option for in-house Learning Events.
  2. Q: What is included in the ScrumMaster Certification (CSM)?
    A: The Certified ScrumMaster training that we offer includes all the materials that are needed to complete the training part of the certification (part 1/2). There is no extra fee for the online test (part 2/2), it is included in your registration with us. Once you have completed the training, you will receive an email within 1 week to complete the remaining step to get your certification. Full instructions will be provided in class, but don’t worry, the test is easy! If you want to study, please consider reading the Scrum Guide.
  3. Q: How do I get Product Owner Certification (CSPO)?
    A: The Scrum Alliance organizes this certification. Full details can be found at http://www.scrumalliance.org/pages/certified_scrum_product_owner. We offer the training component of the Certified Scrum Product Owner program in our public Learning Events. Currently, there is no test component to this certification.
  4. Q: How do I get SAFe® Scaled Agilist Certification (SA – from Scaled Agile)?
    A: The Scaled Agile organization coordinates this certification. BERTEIG is a Silver Partner and we are licensed to offer the training component (called ‘Leading SAFe®‘) in both our public Learning Events as well as an option for in-house Learning Events. Full details can be found at Leading SAFe®.
  5. Q: Where can I find more information about SAFe® training and certification?
    A: The best source of information is always directly from Scaled Agile at http://www.scaledagile.com/. BERTEIG also maintains our own SAFe® FAQ page at http://www.worldmindware.com/FAQ_SAFe.
  6. Q: How do I get Team Member Certification (OATM)?
    A: The OpenAgile Learning Center organizes this certification. Full details can be found at http://www.openagile.com/TeamMember. We offer the training component of the OpenAgile Team Member program in both our public Learning Events and as an option for in-house Learning Events.
  7. Q: How do I get Agile Project Manager Certification (PMI-ACP)?
    A: The Project Management Institute organizes this certification. Full details can be found at http://www.pmi.org/en/Certification/New-PMI-Agile-Certification.aspx. We offer the training component of this certification either through a combination of two two-day courses or through a single three-day course. This is also available in-house.
  8. Q: How do I get Kanban Certification?
    A: The Lean Kanban University organizes this certification. Full details can be found at http://edu.leankanban.com/. We offer the training component of this certification. This is also available in-house.
  9. Q: I would like to get my PMI PDUs for CSM or CSPO. How do I do this?
    A: Berteig Consulting is a registered education provider (REP) for the CSM and CSPO training courses, please visit the PMI CCRS website where you can choose BERTEIG as the REP and collect the appropriate PDUs: Category A PDUs.
  10. Q: I would like to get my PMI PDUs for other BERTEIG Agile training (not CSM or CSPO). How do I do this?
    A: If you have completed a Learning Event with us that has appropriate content, you should have received a letter of attendance at the end of the event or in your participant’s folder. Please contact your instructor if you failed to obtain a letter confirming your attendance. You will then need to retain this letter for the PMI in case you are audited. Obtaining the PDUs is your responsibility after we have issued the letter to you. Here is a brief reference on this topic: Category B PDUs.
  1. Q: What if I’m shy and don’t like interacting with people?
    A: Our Learning Events are highly interactive… and we make them safe and comfortable for even the most shy people! Our facilitators are experts in creating an environment where everyone is encouraged to participate without forcing you to do things or say things that might be uncomfortable. This is not like school. This is not like a university lecture. This is not like a high-pressure business meeting.
  2. Q: What if I’m just coming to get a certification?
    A: Okay! We know lots of people who have come to our Learning Events in the past, walked out with a valuable certification, and told us in no uncertain terms that it was the best “course” they had ever attended, they learned far more than they expected, and they are excited to apply what they have learned as soon as possible. But sure, you can attend just for the certification!
  3. Q: What do I need to bring with me?
    A: For most learning events you do not need to bring anything. During the Learning Event session, you will be asked to keep electronic devices out of the learning environment. You are welcome to bring your own notebook for note-taking but we provide materials for this as well. Check the description of your Learning Event to see if there are any special requirements.
  4. Q: Do you provide food?
    A: We normally provide coffee, tea, and light snacks in the morning and afternoon of a Learning Event. Lunch is not usually provided.
  5. Q: Why don’t you provide printed books of your slides?
    A: First of all, we usually don’t have many slides (if any!) in most of our Learning Events – instead we have a moderate number of handouts. The only exceptions are typically the SAFe training classes where we are a delivery partner and the materials come directly from Scaled Agile – in those classes there are typically a lot of slides and printed books. Secondly, printing heavy books uses a lot of paper and energy for something that most people don’t ever refer back to after their “course” is finished. Third, you will learn better by taking your own notes (and we provide a simple structured way to do this)!
    For our own classes (not the Scaled Agile classes), handouts will be provided in electronic form following the class via file sharing system.
  6. Q: When does my Learning Event start and finish?
    A: Normally our Learning Events start at 8:30 sharp and end by 5:00pm. Some Learning Events may have other schedules. Please read the page about your particular Learning Event to know exactly what time it starts and ends.
  7. Q: Do you offer your Learning Events as private in-house sessions?
    A: Yes. Please contact sales@berteig.com for more information and to receive a quote. Typically in-house sessions are scheduled six or more weeks after a contract has been signed – please ask for a quote as soon as possible if you think your need is urgent! We can also create custom Learning Events for an additional fee. We even do train-the-trainer programs for larger organizations who wish to leverage in-house staff. Generally, we avoid doing the CSM and CSPO Learning Events in-house and encourage you to come with your group to a public session.
  8. Q: What if I have an emergency and have to leave for some/part/most of the class?
    A: Depends on the emergency. If it is a medical emergency for yourself or a family member, we will work with you to either re-schedule or refund your money depending on circumstances. We don’t have a fixed policy about this. For work related emergencies, we will not issue a refund, but will offer a spot to you at a future course at a 50% discount rate.
  1. Q: Does BERTEIG partner with others to advertise and deliver training?
    A: Yes. We partner with training resellers who can reach different people than we can. If you have a question about our resellers or if you are interested in establishing a partnership relationship please contact sales@berteig.com.
  2. Q: I am a trainer myself. Can I list my courses on this website?
    A: No. This is one type of partnership that we are considering but have not yet established. If you are interested in this type of partnership, please contact sales@berteig.com.