Certified ScrumMaster® (CSM) Agenda

Prior to arriving in the virtual classroom, you must make time to do some preparatory work and pass the Scrum Foundations Test. You should expect the preparatory work to take about 2 hours. This work and passing the test are required to attend the live portion of the class and for certification.

  • The Purpose of Scrum
  • The Scrum Values
  • The Scrum Roles
  • The Scrum Process
  • The Definition of Done
  • Myth: The Scrum Master is a Project Manager
  • Myth: Sprint Zero is Part of Scrum
  • Myth: Scrum is for IT Projects
  • The Scrum Guide
  • The Agile Manifesto
  • Practice Quiz: Scrum Foundations
  • Pre-Class Test - Scrum Foundations
  • Instructor Introductions
  • Tools Introduction
  • Warm-Up: Participant's Introduction
  • Warm-Up: The Scrum Process
  • BERTEIG Sign-In - Tell Us You're Here!
  • Requirements for Certification
  • Simulation - Outcomes
  • Simulation - Logistics and Timing
  • Simulation - Product Vision
  • Simulation - Sprint Delivery and Goal (overview)
  • Adaptive Product Teams
  • Sprint 1 - ScrumMaster Responsibilities
  • Sprint 1 - Retrospective: Pluses and Deltas
  • Sprint 1 - Execute!
  • Sprint 1 - Debrief
  • Sprint 1 - Customer Feedback
  • Sprint 1 - Customer Information
  • Sprint 2 - ScrumMaster Responsibilities
  • Sprint 2 - Retrospective: Starfish Diagram
  • Sprint 2 - Simple Sprint Planning
  • Sprint 2 - Practice Simple Sprint Planning
  • Sprint 2 - Simple Task Visibility
  • Sprint 2 - Execute!
  • Sprint 2 - Debrief
  • Sprint 2 - Customer Feedback
  • Sprint 2 - The Standard "Three Little Pigs" Story
  • Agile Planning
  • Agile Planning Principles and Steps
  • The Bucket System
  • Project/Release Planning
  • Artifact Transparency
  • Mapping Dependencies
  • Scrum Maturity and Hybrid Scrum
  • Discussion: Simulation Definition of "Done"
  • Sprint 3 - ScrumMaster Responsibilities
  • Sprint 3 - Task Board and Sprint Burndown Chart
  • Sprint 3 - Retrospective: Mad Sad Glad
  • Sprint 3 - Execute!
  • Sprint 3 - Customer Feedback
  • Sprint 3 - Debrief
  • History of Agile
  • Scrum Teams
  • Agile Team Room Example
  • Agile Engineering Practices
  • High Performance Teams
  • Obstacle Removal Strategies
  • Q&A
  • CSM Learning Objectives
  • Learning Path
  • Important Course Follow-Up
  • Scrum Alliance

765+ Testimonials

  • The Best

    The Certified Scrum Master course was engaging and Mishkin is an excellent instructor. The content was made easily understandable and course work was fun and informative.

    July 23, 2020

    Certified ScrumMaster® (CSM) Welland, ON, Canada

    Austin Borowick

    Project Coordinator

    Canadian Tire Financial Services

  • The Best

    Excellent Certified Scrum Master course for someone that is already practicing scrum master principles or just a beginner.

    July 22, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Victor Juma

    Business Analyst

    CIBC

  • The Best

    Certified Scrum Master is a very good course. I will recommend to my friends.

    July 22, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Mary Lo

    Project Manager

    Sun Life Financial

  • The Best

    I loved this Certified Scrum Master course and the way it is conducted.

    July 22, 2020

    Certified ScrumMaster® (CSM) Brampton, ON, Canada

    Vijayadevi Nimje

    Programmer Analyst

    Canadian Tire

  • Better

    Loved it!

    July 22, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Matthew Lal

    Specialist, Operations & IT

    Schmooz Media Ltd.

  • Better

    Great Certified Scrum Master class! Mishkin and the team are very helpful, take the time to answer questions, to explain concepts, and demystify some Scrum concept

    July 22, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Eva Torcatis

    Scum Master

  • Better

    Great Certified Scrum Master course! In this time of only virtual training it was really well organized and executed.

    July 22, 2020

    Certified ScrumMaster® (CSM) New York, NY, United States

    Katherine Beauregard

    Senior IT Project Manager

    Sun Life Financial

  • Better

    I thoroughly enjoyed the Certified Scrum Master course, thank you very much.

    July 22, 2020

    Certified ScrumMaster® (CSM) Charlottetown, PE, Canada

    Stephanie Adams

    Director

    Veteran Affairs Canada

  • Better

    Most awesome!

    July 22, 2020

    Certified ScrumMaster® (CSM) Stratford, PE, Canada

    André Hébert

    Case Review Officer

    Veterans Review and Appeal Board

  • Berteig's course provided great guidance & helpful information to improve my role as a Scrum Master.

    July 22, 2020

    Certified ScrumMaster® (CSM) Burlington, ON, Canada

    Jennifer Ghiricociu

    Scrum Master

    Thrillworks

  • Better

    great Certified Scrum Master course

    July 22, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Hani Anton

    Senior Manager applications development

    CIBC

  • Average

    Mishkin and Jerry were fantastic at keeping the group engaged. They answered questions in detail and were effective in facilitating group activities. Many organizations have had to shift operations online over the past months, and BERTEIG has succeeded in doing that quite well.

    June 26, 2020

    Certified ScrumMaster® (CSM) Erin, ON, Canada

    Peter Kerrigan

    Atlassian Business Consultant

    Adaptavist

  • Better

    I really enjoyed the Certified Scrum Master course and how the instructors taught it, I was never bored and learned a lot!

    June 25, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Sameer Gajjar

    Business Analyst

    Honda Canada Inc.

  • The Best

    Great course!

    June 25, 2020

    Certified ScrumMaster® (CSM) Charlottetown, PE, Canada

    Scott Stewart

    IT Analyst / Developer

    Veterans Affairs Canada

  • Better

    Overall good Certified Scrum Master course; instructors were very passionate about the topic.

    June 25, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Johanna Chan

    Specialist/Scrum Master

    Hoffmann-La Roche Limited

  • The Best

    This Certified Scrum Master training was the best online course I've ever taken. The emphasis on pre-work and passing the pre-test was good to help ensure everyone started on the same page regardless of experience. The simulation and team work in a virtual environment was great under the pandemic circumstances. The expectation of everyone actively participating, and Mishkin's and Jerry's knowledge and extensive experiences, contributed to rounding out the experience. I recommend this course whether you have Agile or Scrum background or not!

    June 24, 2020

    Certified ScrumMaster® (CSM) London, ON, Canada

    Cindy Avrith

    Program Manager

    Canada Life

  • Better

    I was more than satisfied with the content and delivery of the Berteig Scrum Master Certification course , Would certainly recommend for gaining the knowledge, certification and opportunities it provides.

    June 24, 2020

    Certified ScrumMaster® (CSM) Ajax, ON, Canada

    Thadeus Pretam

    Senior Project Manager

    Sunlife Financial

  • The Best

    The Best!

    June 24, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Anjalika Sharma

    Software Test Specialist

    Amdocs

  • Better

    The Certified Scrum Master course helped with the understanding of Scrum and how to apply it to my workplace. I will definitely be putting in practice some of the techniques learned in the course. The breakout sessions were a great way to learn and apply some of the knowledge that was taught. The courses went by very quickly, which is a good sign!

    June 24, 2020

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Simon Perez Saval

    Web Developer

    TD Bank

  • The course offered a variety of learning activities that kept our "group" on its toes. Changing priorities of the client was a great exercise and made us question what we could do better. Randomizing the teams was great, as we didn't know each other's strengths or weaknesses and leaders soon became apparent.

    June 24, 2020

    Certified ScrumMaster® (CSM) Moncton, NB, Canada

    Kimberley Asling-Ings

    Product Owner

    Veterans Affairs Canada